Conversation #1:
Me: So you broke a spoke on this wheel two months ago during STP, and then you broke a second spoke yesterday, and now you’d like to know if I could have it all fixed for you today?
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guy #1: Yes, I figured I should get it fixed now because I have a big ride this weekend.
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Me: It looks like you actually broke a 3rd spoke.
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guy #1: Really?
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Conversation #2:
Me: I’m sorry we actually closed 15 min ago.
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guy #2: oh, really? Well, I’ll be real quick. Can I ask you a question?
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Me: Um, ok.
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guy #2: Do you sell tennis balls?
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Me:……………………..um, no.